Privacy Policy

Thank you for choosing to shop with us. Your privacy is important, and this Privacy Policy explains how we collect, use, store, and protect your information when you visit our website or make a purchase.


By using our website, you consent to the practices described below.

 

 

 

1. Information We Collect

 


We may collect the following types of information:


 

Personal Information

 


Provided voluntarily when you:

 

  • Place an order

  • Create an account

  • Sign up for emails or promotions

  • Contact our support team

 


This may include:

 

  • Name

  • Email address

  • Phone number

  • Billing and shipping address

  • Payment details (processed securely through our payment providers — we do NOT store full card numbers)

 


 

Non-Personal Information

 


Collected automatically:

 

  • IP address

  • Device type

  • Browser information

  • Pages visited

  • Cookies and tracking data

 


This helps us improve your shopping experience and website performance.

 

 

 

2. How We Use Your Information

 


We use your information to:

 

  • Process and deliver your orders

  • Communicate order updates and customer service messages

  • Improve website functionality and user experience

  • Send promotional offers (only if you opt in)

  • Prevent fraud and protect our systems

  • Comply with Australian laws and regulations

 

 

 

 

3. Sharing Your Information

 


We never sell your personal data.


We may share limited information with third parties necessary to operate our store, including:

 

  • Shopify (our e-commerce platform)

  • Payment processors (e.g., PayPal, Afterpay, credit card gateways)

  • Delivery partners and couriers

  • Email marketing providers (optional opt-in)

  • Fraud prevention tools

 


All partners are required to handle your data securely.

 

 

 

4. Cookies & Tracking Technologies

 


Our website uses cookies to:

 

  • Keep items in your cart

  • Remember your preferences

  • Analyse website traffic

  • Improve shopping experience

 


You may disable cookies via your browser, but some features may not work correctly.

 

 

 

5. Data Storage & Security

 


We take strong measures to protect your data.


Your information is stored securely on Shopify’s protected servers. We use:

 

  • SSL encryption

  • Firewalls

  • Payment tokenisation

  • Restricted internal access

 


No online platform can guarantee 100% security, but we follow industry-standard best practices.

 

 

 

6. Your Rights

 


Under Australian Privacy Laws, you have the right to:

 

  • Request a copy of your personal information

  • Correct inaccurate details

  • Ask us to delete your information (where legally permitted)

  • Opt out of marketing emails anytime

 


To make a request, please contact us at the email below.

 

 

 

7. Third-Party Links

 


Our website may include links to other websites. We are not responsible for the privacy practices of external sites.

 

 

 

8. Children’s Privacy

 


Our website is not intended for children under 16.

We do not knowingly collect information from minors.

 

 

 

9. Changes to This Policy

 


We may update this Privacy Policy occasionally. Any changes will be posted on this page with the updated date. Continued use of our site means you accept the revised policy.